Calculate Number Required To Achieve Target Percentage?

Mar 28, 2012

I am trying to create a formula to calculate the total number of calls that I need to receive to hit the target % if the current % is less than the target %. I have tried various formulae, but not having much luck. Also, it shouldn't show me any negative figures.

A = Departments
B = Calls Dropped
C = Calls Received
D = Current % (C/F)
E = Target %
F = Total (B + C)
G = Required (When I enter B, C and E, the rest needs to calculated automatically. G should tell me the amount of calls I need to receive in order to achieve the target specified in E)

Departments
Calls DroppedCalls ReceivedCurrent %Target %TotalCalls Required to hit TargetDept 1
21083.33%95.00%12 Dept 2
067100.00%90.00%67 Total
27791.67%95.00%79

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Originally Posted by shg
Welcome to Oz, Basca

spreadsheet with a representative sample of your data?

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