Calculating Turn Around Time In Multiple Scenario

May 4, 2007

1: Clock shoud tick monday to friday 8:00am to 4:pm only
2: there are 4 coloums where date recieved, date sent, time recieved, time sent are available.
3: the TAT should show the number of hours taken to from the time a case has been recieved to the time it has been sent

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Calculating Turn Around Time ..

Mar 11, 2009

I've browsed the net searching for a solution to my problem and found one solution altough not entirely what i was after, but it was very close. It was provided on another forum, of which i'm not a member.

[url] ...

I have a TAT target of <= 2hours, however this is complicated by weekends, holidays and jobs received after working hours and on weekends. I've attached the file, which contains detailed information about my problem.

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Calculating Turn Around Time Between Two Times

Mar 12, 2009

i want to calculate the TAT between two times. the TAT target is <= 2 hours. i used the following formula

a1 has 3/13/2009 (received date)
b1 has 7:08 AM (received time)
c1 has 3/13/2009 (completed date)
d1 has 9:08 AM (completed time)
e1 has TAT formula :- '=IF((D1-B1)*1440<=120,"Met TAT","Not Met TAT")

however this formula does not work in the following conditions.

In these conditions, it is considered that TAT is met.
1. When the difference in time is <=2 hours .... for TAT calculation, on working days and working hours are taken into consideration.

To illustrate.
Day begins : 8:00 AM
Day ends : 4:00 PM

If job is received at 3:30 PM and completed the next working day by 9:30 AM, then it is considered TAT is met.
calculation = 4:00 PM - 3:30 PM = half hour + next day's 9:30 AM - 8:00 AM = 1.5 hours, therefore, total working hours used to complete the job is within the agreed TAT.

If job is received and completed on non working days and during non working hours, it is considered TAT met.

If job is received almost at the end of the day, say, 3.30 PM and job is completed at 8:00 PM same day, then it is considered TAT met, rationale, only half an hour of working hours used to complete the job.

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Shortening My Code For Multiple Case Scenario

Jul 3, 2007

I have a combo box that is used very simply to select a column from sheet and copy that whole column down to where text ends into a specific column in another sheet. I.e whatever column is selected ends up in column B of this other sheet. At the moment I've been using If functions for each case but there must be a more efficient way of doing this; here is just a sample of my

If textseries1.Text = "Fund01" Then
With Sheets("data")
Range("C1:C" & Cells(Rows.Count, 1).End(xlUp).Row).Copy
End With
Sheets("calculations").Range("B1").PasteSpecial
End If

If textseries1.Text = "Fund02" Then
With Sheets("data")
Range("D1:D" & Cells(Rows.Count, 1).End(xlUp).Row).Copy
End With
Sheets("calculations").Range("B1").PasteSpecial
End If

If textseries1.Text = "Fund03" Then
With Sheets("data")
Range("E1:E" & Cells(Rows.Count, 1).End(xlUp).Row).Copy
End With
Sheets("calculations").Range("B1").PasteSpecial
End If

There are about 75 columns in total but thought it would be a little repetitive to put it all up here!

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Jun 28, 2013

how to calculate time overlaps between two ranges using a MIN/MAX formula. Now I need to do the same, but for three (or more) ranges. I have searched and searched, but I can't find a solution. I've attached a sample spreadsheet.

In the example, John is working three jobs, job one from 8AM-4PM, job two from 12PM-2PM and job three from 9AM-11AM. There is a total of 4 hours of overlap, 2 hours from job two and 2 hours from job three. How can I get Excel to calculate that for me?

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Feb 12, 2014

I am trying to come up with a formula that calculates total time someone has worked in a day. The scenario is an individual will work at a home and start working with an individual. Their start/end times look like this in a pivot:

Min Start Max Start Min End Max End
Location A+Counselor A 8:56 AM4:01 PM 1:11 PM 7:00 PM
Location A+Counselor B 12:00 AM 8:00 PM 6:00 AM 11:59 PM
Location B:Counselor C 7:00 AM 12:00 PM 2:00 PM 4:00 PM
Location C+Counselor D 8:00 AM 8:00 AM 4:00 PM 4:00 PM

Some people work split shifts while others work a straight shift. The formula I created was this:

=IF(OR(B9=C9,E9=D9,D9=C9),E9-B9,IF(D9>C9,((E9-D9)+(C9-B9)),IF(C9>D9,((D9-B9)+E9-C9),"New Formula Needed")))*24

(I use a pivot table to show max min for start and end times)

This works great except for the individuals that have multiple punches during the same time frame. The one scenario I am having trouble solving for is when someone punches in more than once during their shift displaying. This occurs when a counselor starts a shift working with one person but then adds another person mid shift. An example of this could be:

Location A+Counselor E Min Start Max Start Min End Max End
Consumer 1 1:00 PM 1:00 PM 8:30 PM 8:30 PM Total Time: 7.5
Consumer 2 12:00 PM 12:00 PM 2:35 PM 2:35 Pm Total Time: 2.6

Pivot says that they worked a total of 10.1 because it is grabbing the max and mins and calculating. The actual total time worked is 8.5 hours in reality.

The raw data comes in like so:

Location Counselor Consumer Start Time End Time
A A A 1:00 PM 8:30 PM
A A B 12:00 PM 2:35 PM
A A C 12:00 PM 5:00 PM

Is this solvable with a formula?

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Time Turn It Into Quaters Increments

May 7, 2008

I need an equation that will take time and turn it into quaters increments. Meaning, If we work on a computer for 1 hour and 15 minutes (1:15) then i need it to say 1.25.

1:00-1:15 =1.25
1:15-1:30 = 1.50
1:30-1:45 = 1.75
1:45 - 2 = 2.00
and so on... up to 3 hours.

If E2 = 1:00-1:15 then F2 =1.25
If E2 1:15 then F2 = 1.50

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Jun 11, 2014

I am having a little trouble with a spreadsheet I am creating, the formulas and cell formatting I should be using to enable this to work.

Here goes:

in cell E3 I have a time started (e.g 12:45 pm), In F3 i have time finished (e.g 2:30 pm)

So, what i'm wanting is the time taken in G3 and also, i have the amount of units that is entered manually in H3. I would like I3 to show the time taken per unit.

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Feb 20, 2009

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Jun 23, 2009

I know the title is a bit vague, but I cant think how else to word it!

I have a sheet (attached) which works out hours worked, and if the amount is under a specified target, it counts how much time is owed. The problem occurs when someone works more hours than the specified target.

I guess I need an IF formula of some kind, to say if the figure is over the target, to put zero in the hours owed column.

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May 14, 2008

Need constructing a formula and im not too sure which function to use.
Im also not sure if its even possible or im missing a required column to help make it possible.

(arrival Time)---(c1)--(c2)--(served by)---(time served)---(exit time)
-------A---------B-----C--------D----------E----------------F
1----9.00am-----0-----0--------1----------2mins-----------9.02am
2----9.01am-----1-----0--------2----------15mins----------9.16am
3----9.05am-----0-----1--------1----------2mins-----------9.07am
4----9.06am-----1-----1--------?----------xmins-----------x.xxam

Column A = Arrival time
Column B = Number of customers in Counter #1 as of arrival time
Column C = Number of customers in Counter #2 as of arrival time
Column D = to be Served By Counter:
Column E = Mins being served before exiting the counter/que
Column F = exit time
rows = customers entering a que.............

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Mar 9, 2007

Creating a Scenario Matrix. I am using Excel XP. Simplifying the problem, I have a formula;

Cell A1 has X,
Cell A2 has Y
Cell A3 has Z

X * Y = Z

I want to find the answers when X is between “1” and “5” and Y is between “1” and “5”. I want this to be in a matrix so I want the answers:

1 2 3 4 5
1
2
3
4
5

I cannot use Scenario Manager; it would record the answers on the pivot table or summary which is what I want BUT I would have to type every combination (1,1), (1,2) etc!

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Jan 15, 2014

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Nov 6, 2009

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The problem is that if there is no data in a participants column then excel correctly gives you readout of “#DIV//0!”. On my results page this #DIV//0!” makes it hard to read the spreadsheet. Is it possible to get excel to turn #DIV//0!” to “0” or even turn it to a blank cell?

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Apr 14, 2014

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How can I have my Checksheet tab (see upload), turned into multiple tabs. In the specific example I provided, there are 10 widgets, so therefore I created the result in 10 tabs.

How can I get a macro to turn Checksheet tab into the next 10 tabs (see excel upload)?

I have attached the excel sheet of how my summary sheet is, and how it's supposed to look like.

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May 22, 2006

This is what I’ve been trying to do. There are 3 different work schedules for each employee. Each employee gets 2 days off in a row. At the top of the employee schedule worksheet, there are 3 schedules. The zeroes represents days off for that schedule and the 1’s represents days worked. Ok, Cells c7 thru c17 display total staff needed for that day Cells c8 thru c18 display average number of customer on a particular day Cells c9- 19 display number of needed based on a staff to customer ratio of 1 employee per 80 customers B11 displays that ratio

I need to make a comparison of two different staff to customer ratios. My goal is to find lowest total payroll while adequately staffing the store. In B13 I want to enter the daily salary amount for 1 employee at $10 hr/8 hrs per day

In A16 enter total payroll amount
Total staff B7 times salary in B13

Use solver to find minimum payroll amount
Target cell is total payroll found in A16
Target cell must be = to minimum value................

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Nov 12, 2009

Firstly, i'd like cell G5 to show the amount of time worked i.e diff between E6 & F6. Secondly I'd like help with the formula for cells AF6 & AG6 which would require AB6-AC6 divided by the frames, every time I try it I get a messed up answer.

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Sep 9, 2009

=INDEX({"$5.00","$3.00","You Were Late"},MATCH(L17,{7:00am,7:05am,7:06am},1))

i have this formula in excel...this formula sanrv1f posted to help with another question (values changed) but i thought i would work with what i wanted but i get a (Value) error

so what im trying to do is base on the system time is if the person typed in

if they were early 6:45am to 7am they get Extra $5 on top of the $5 they get for being on time.

6:55am gets $5
7:00am they get $5.00 for being on time
if they type 7:01am to 7:05am they get $3.00
if they type 7:06 to 7:10am would return You Were Late
after 7:10am would return No Pay

so Ex

D4 *answers in E4 *

7am would get $5

7:03am am would get $3

7:07am would get You Were Late

7:11am Would get No Pay

if they were on time 5 times (ie 5days in a row) they would get a bonus of $20 i tried factoring this in could not do it :/

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Feb 21, 2010

basically I need an excel sheet to calculate the period of time between cells.

For instance, in A1 I write:

18-Feb-10

In A2 I write:

13:00

Unfortunately I cannot write 18-Feb-09 13:00 in just one cell because it doesn't work.

Now, in B1 I write 19-Feb-10

and in B2 I write 15:14

Now we know that 26 hours and 14 minutes have elapsed between these two times. So if I want this to automatically be calculated in B3, what do I do?

Also, how do I apply the formula to all cells in column 3 so all I have to type in is the date (in column 1) and the time (in column 2)?

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Mar 30, 2014

I'm having a DICKENS of a time on this one. To explain, I have 3 columns where time is entered: a 'Time of Call', 'Time of Arrival', and 'Response Time'. The 'Response Time' cell autcalculates by simply subtracting the 'Time of Arrival' form the 'Time of Call' and using the difference to show the response time. To make time entry into the 'Time of Call' and 'Time of Arrival' simplier for my co-workers, I formatted those cells as 00:00 so that anytime you enter a number it will convert it to a time format (i.e., if you enter in the numbers 745, it will show as 7:45 in the cell). Because of this, when the response time is configured, it does it in hundreds instead of time format. So, if you enter in 7:45 as your time of call and 8:15 as your time of arrival, it shows 70 minutes as a response time because it sees the 7:45 as a whole number...745. Therefore, 815-745 DOES equal 70, but...that's not what I'm looking for. I want it too configure this as time...not as whole numbers.

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Apr 2, 2014

I know how to calculate the duration elapsed between start and finish time. But how can I display the total time if for eg it's ends up being 300hrs?

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Jan 26, 2009

I'm trying to calculate the variance between planned date & time of arrival vs actual date & time of arrival.

I attach the workbook as am a bit useless at explaining myself....

What I've done is in H14 subtract the actual date of arrival (F14) from planned date of arrival (C14). This result is the only way I could think of dealing with crossing over midnight. As a result I14 should subtract the actual time of arrival (E14) from planned time of arrival (B14):

=SUM(E14-B14,H14)

This method works well when the arrival was later than expected but doesn't work if the arrival was sooner than expected.

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Aug 17, 2013

I'm calculating the difference in time:

9:54-9:45 = 0:09

Now to convert this in minutes (in number format), I multiply this number with 1440:

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When I click the cell this number is actually 9.0000005, rather than exact 9. I need it to be exact 9 since I have to match this number from other excel sheet.

To sum up:

This is what I expect:

31.99999 should be changed to 32

10.000001 should be changed to 10.

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Jun 2, 2009

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Aug 26, 2008

I managed to put together an array formula to calculate the last date that a rep made a sale. It checks two other tabs in the workbook to find the date, and if none is found, it leaves the cell empty.

{=IF(MAXA(IF('Daily Compliance'!A:A=B48,'Daily Compliance'!O:O),IF('Daily Compliance 11-07 to 4-08'!B:B=B48,'Daily Compliance 11-07 to 4-08'!A:A))=0,"",MAXA(IF('Daily Compliance'!A:A=B48,'Daily Compliance'!O:O),IF('Daily Compliance 11-07 to 4-08'!B:B=B48,'Daily Compliance 11-07 to 4-08'!A:A)))}

But it takes sometimes up to 4-5 minutes to make the calculations. Is there possibly a way to simplify it so that it calculates faster, with the same results?

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May 15, 2012

I need to calculate an SLA.

I have 1 column called 'Date/Time Requested' containing the time and the date together, as in:

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I also have a second column called 'Date/Time Completed' containing the date and time in the same format as above.

I need a macro that compares the two and works out the following:

< 48 hours = "Within SLA"
> 48 hours = "Outside SLA"

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Mar 18, 2007

I have a sheet to calculate Time Elapsed based on StartDT & EndDt taking into consideration the actual working hours in any working day and the function exclude the weekend. I am not a guru in excel but i found this formula in this website .

=IF(AND(INT(StartDT)=INT(EndDT),NOT(ISNA(MATCH(INT(StartDT),HolidayList,0)))),0,ABS(IF(INT(StartDT)=INT(EndDT),ROUND(24*(EndDT-StartDT),2),
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ROUND((24*(DayEnd-DayStart)),2))))))
the formula works perfectly except for the fact that in our part of the world we have "Friday & Saturday" as the weekend days instead of Saturday and Sunday.

is there a way to get this formula or any similar formula to take different weekend days and do exactly what i need?

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Apr 11, 2009

I am trying to calculate the amount of time in blocks, using a pre-determined spread. For example:

AM block is anytime between 0600-1230
PM block is anytime between 1230-1830
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Sounds easy enough, yeah? Let me paint an example of how I want it to calculate though:

If an employee starts at 0600 and finishes at 1400, then the AM total is 6.5 and the PM total is 1.5.

If an employee starts at 1100 and finishes at 1900, then the AM total is 1.5, the PM is 6 and the Evening is 0.5.

If an employee starts at 2200 and finishes at 0800, then all of the 10 hours must report to the Overnight total, even though some of them fall within the Evening and AM blocks.

I just can't seem to get each block to show the accurate number of hours...and to bring in the rules that I require.

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