Trying To Chart Calls Per Minute / Per Day
Dec 6, 2013
I'm trying to use some call data for some predictive staffing. I need to see the highest number of calls happening around the same time each day. I'll have to do this for a number of different lines, so working out a formula that could apply.
I have two columns, date and time stamps of the calls. A small sample is below.
7/1/13 5:50 AM
7/1/13 9:49 AM
7/1/13 10:33 AM
7/1/13 10:53 AM
7/1/13 11:19 AM
7/1/13 11:41 AM
7/1/13 12:07 PM
7/1/13 3:58 PM
7/1/13 4:03 PM
7/1/13 5:35 PM
7/1/13 6:27 PM
7/1/13 6:39 PM
7/1/13 7:37 PM
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Sep 13, 2013
create a Macro that runs when system clock changes minute and then at every change of minute of system clock.
For example, if I give the execute command to start the macro at 09:14:45 (HH:MM:SS), then its first run should be only at 09:15:00, then next run at 09:16:00 so on...
I already have a Macro that runs every minute from initial run time, using
Code:
Application.OnTime Now + TimeValue("00:01:00"), "MyMacro"
but it seems to be unreliable, because in case I open another sheet that takes lets say 20 seconds to open, the next macro run is delayed by 20 seconds.
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Nov 27, 2013
Entering a formula which will allow me to expand my data set by interpolating between sets of x,y values. My data set is in 5-minute resolution and I would like to interpolate so that I can output a new set of x,y values in 1-minute resolution. Here is my example of what I have and what I would like my end result to be, and also I have attached a sample of my data set in the below excel file:
Original data set
Date TimeTemperature oC
6/12/13 13:30 18.28
6/12/13 13:35 17.9
6/12/13 13:40 17.9
Desired data set
Date TimeTemperature oC
6/12/13 13:30 y
6/12/13 13:31 y
6/12/13 13:32 y
6/12/13 13:33 y
6/12/13 13:34 y
6/12/13 13:35 y
6/12/13 13:36 y
6/12/13 13:37 y
6/12/13 13:38 y
6/12/13 13:39 y
6/12/13 13:40y
datetime_temp.xlsx
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Jan 18, 2009
I have Problem column, with problems from A2 to A14. I have number of calls column, with number of calls from B2 to B14 and finally i have percentage column in which i want to automatically calculate problems percentage. I'm including my exel file.
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May 22, 2007
I have two macros, Sub macro_Combs() calls Combin_6N()
In macro_Combs I must recover the values of the line in progress 500 step 28 to put them in vN(J) table of 10 élements.
The line in progress can go from 4 to 10 digits
if I make vN(J) = Sheets("feuil3").Cells(J).Value functions for 500 step 28 but with same the information of line 1 of feuil3
if I make vN(j)=cells(lig, col).value that does not function
Public lig As Integer
Public Col As Integer
>>>>1 ère macro
Sub macro_Combs()
For Lig = 1 To 100 Step 28
For Col = 1 To 1
Next..........
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Sep 30, 2009
I have this code (below) that calls a number of other subroutines. It begins the process just fine, but then gets hung up upon completing the first macro called, Run_Educator_Report. What could be causing this?
Sub Run_All()
Call Run_Educator_Report
Call Run_Non_Educator_Report
Call Construct_Database_for_Graphs
ActiveWorkbook.Save
End Sub
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Nov 25, 2008
I need to create a formula that counts the number of blank cells to the right and then actually uses the value in the non blank cell.
The result requiired is that the formula will find the difference between 1 value, the next non blank cell and then will average the cells between to get the interval figures.
eg. Value1 is 50.
Value2(the next nonblank) is 60.
There are 4 empty cells in between.
I need a formula that will find the next Nonblank (Value2), calculate the difference between Value1 and Value2, then divide that by the number of blank cells + 1 and add the value to the left.
The cell in A2, calculated manually at the moment would be:
=A1+((A6-A1)/(4+1))
This would then be altered across the page so that A3 would be:
=A2+((A6-A2)/(3+1)
etc., etc.
Therefore the result returned across the blank cells would be:
A1 A2 A3 A4 A5 A6
Value1 BLANK BLANK BLANK BLANK Value2
50 52 54 56 58 60
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Jan 27, 2014
I am trying to count hours where calls are received between 8am and 5pm Mon-Fri. If just one call is received between 8am and 5pm Mon-Fri then only one hour would be counted. Calls in excess of one call in the same hour do not count more than one. So if two people called from 8am - 9am then that would equal 1 and if on call came in from 9-10 then that would also be 1. Attached is a sample output.
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Aug 17, 2009
Is there anyway to make phone calls automaticly from a spread sheet
I'm calling old customers and it would be easy to just press a button and it will dial for me
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Mar 14, 2008
I have created some macros that need to be used in several workbooks by more than one users, so I put them in an add-in and gave them instructions on how to get the add-in. I also created a toolbar with buttons calling those macros, attached it to a workbook the users can open, and instructed them to open that workbook once to get the toolbar.
Both the add-in and the toolbar workbook are on a network drive that my users can access, but when they get the add-in, it gets copied to their own add-in folder.
Here's my problem:
When a user tries to click on one of the buttons in the toolbar, the button tries to call the macro using the path that would be valid on my computer to get to my add-in folder. This path includes my user name, so it doesn't go to their own add-in folder: it goes to my add-in folder on that computer if I ever logged in on that particular machine, or it goes nowhere.
When I created the button, I attached the macros by referring to the add-in workbook by name only, without referring to a path, so I don't know why MY path ended up defined on that toolbar.
How can I go around this? I manually relinked all the buttons for that user, and I can do it for the other users (there aren't that many users nor that many buttons), but I'd rather avoid it: I'll have to re-do it if the toolbar is updated and it just seems like more work than should be necessary.
I'm also opened to suggestions on a better way to share those macros. They can't be attached to the workbooks because we use new workbooks every year - they're emailed to us by the people who create them and for a variety of reasons, pasting everything into a workbook of our own is not a good option.
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Aug 27, 2012
I'm updating someone's spreadsheet and so don't won't to add new cells or anything to it if possible. The problem I have is that I need to perform hlookup's of 3 cells, average them (some responses are non numeric) and then hlookup the output to give a final value.
The problem I have is that putting the lookups in one cell and then averaging them and looking up the average in another works, but all three steps in cell won't, it keeps choking on the non numeric responses.
Are their any work arounds to this, as the sheet has quite a bit of VBA code attached and I don't really want to have to add columns and then change the VBA code too.
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Nov 23, 2012
I have a set of call data including start time and end time, with all calls on the same date. Now, how would I show in a sepearate column the concurrent calls being made. i.e how many calls are being used at the same time. This relates to how many channels I can suggest to someone with the maximum concurrent calls being made.
I have attached someConcurrent CaConcurrent Calls sample.xlsxsample.xlsx sample data.
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Jun 1, 2008
if you can prevent an event macro from running at will.
The problem is occuring when I have a userfrom with various controls, and the change of one control triggers an event macro that changes other controls, this then in turn triggers further control change macros.
I have tried altering the macro name to things like optionbutton1_change, select, enter etc.
The only other way around it I can think of is to introduce a binary variable, but that will mean ensuring it os always the right value and then coding an IF statement on each event macro.
Therefore, I'm thinking there must be an easier way, some kind of switch ??? Something that says ignore any event macro when the control is changed as a result of different event macro.
- I'll include a small example below just to clarify what I am talking about.
private sub optionbutton1_click()
userform1.textbox1.value = "Test Change"
end sub
private sub textbox1_change()
msgbox "Change taken place"
end sub
What I am trying to achieve is getting excel to ignore the second macro when the control is changed by another macro rather than a user entry.
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Jan 8, 2008
Is there a formula that will calculate standard 60 minute time in to 100 dinute time? Example 2:21 = 2:35. I know how to get to the answer with a calculator, but would like a formula to cut out all of the extra steps.
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Sep 5, 2013
The first column is "Person Name" and the second column is date in format "6/27/2013". I want a formula to calculate the total number of calls a person made in the month of June.
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Jun 19, 2014
I wonder is there a way that I can transpose and merge calls by using macro?
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Jan 7, 2014
calculating the number of calls logged in a shift, based on a 3 shift system in a day. shift 1 from 08h00 to 16h00, shift 2 16h00 to 24h00, and shift 3 00h00 to 08h00. each shift receives a number of calls based on the time the call was submitted.
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Jan 14, 2010
I have a VBA application in Excel.
In a certain time, when the code is executed in the
Private Sub CB_ValidaHoras_Click()
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Jun 17, 2011
I am trying to create a "mainmenu". On a Userform using API calls.
Created a Userform and named it Form1.
Added a command button to the form and named it Command1.
In THISWORKBOOK code:
Private Sub Workbook_Open()
Form1.Show
End Sub
[Code] .........
I open the file and Form1 is shown with its command button. When I click the command button I get an error:
Run-time error 49:
Bad DLL calling convention.
What is the correct convention?
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Feb 13, 2012
Want to be able to count number of calls (C in the rows) of each provider by DOW (labels in the column).
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Jul 3, 2012
Count number of occurrencesI have a large spreadsheet that list customer and call dates. Each call is displayed in a separate row with the corresponding customer next to it - so each customer may show up multiple times with different call times. I want an equation that will count if 4 calls (occurrences) have been made to each customer and if it is the answer is "1". I have been trying to make it working with COUNTIF but not getting the results.
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Apr 1, 2013
I have a team of 8 people who take calls. I need to get the median (and average) value of the total number of calls for these people for a specified date range, say 1/1/2013 to 1/24/2013.
When i use the following f(x):
{=MEDIAN(IF((Call_Data!$A$2:$A$13000>=$E$8)*(Call_Data!$A$2:$A$13000
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Jun 27, 2013
I`m making an Costumer Database for my business in excel, I already made a form in witch I can insert, change or exclude a client. In this form I have a button that hides the actual form and show another one to perform the search.
The search is working fine with the listbox, what I need right now is that i can search someone and then I click on the client i want in the listbox and somehow get the reference and open the other form with that reference.
The first form work with an reference number that is defined as a variant, so i have a macro that see this number and bring the client with that code. In the other form I needed a macro that gets the value of the selected reference in the listbox, then hide the form, call the other one and run a private sub.
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Feb 6, 2008
I have two option buttons on a userform and when the user selects an option button I would like it to stay selected when the userform is called again.
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Mar 6, 2014
What is the formula for taking two times, and finding the minutes between them. E.g. 12:35 PM-12:28 PM=7. I know i can use (A1-A2)*1440, but is there an easier way?
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Dec 17, 2012
I currently have a macro that runs every 10 seconds. This macro calls 5 sub-routines.
Code:
Public Sub Copy_Data()
*****code****
*****code****
*****code****
*****code****
Call SortData
Call Create_OutOfStock_File
Call Create_NearEmpty_File
Call Create_InStock_File
Call Create_Other_File
Application.OnTime Now + TimeValue("00:00:10"), "Copy_Data"
End Sub
I need to keep the current code to run Copy_Data every 10 seconds, however, i would like:
Code:
Call Create_OutOfStock_File
Call Create_NearEmpty_File
Call Create_InStock_File
Call Create_Other_File
To be called/run every odd minute, for example, 00:01:00, 00:03:00, 00:05:00
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Mar 21, 2013
Is there a way to refresh a sheet every minute? So not on selection change but automatically every minute
I know this code will refresh but i dont know how to do this every minute (Not a selection change as then this could refresh every second which will not be efficient)
Sheets("Notes").Calculate
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May 23, 2008
i am using excel 2007 on windows xp. here is what i have, i have 5 scanners that i want to track to see how much they scan per minute in a day, week, and month period. here are my data in excel for one scanner in a 8 hour shift:
500047022059574
A1 = the image they scan for a day
B1 = hours they worked that day (cell formatted to [m])
C1 = A1/B1
it should come out to 10.63 but it doesnt.
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Nov 4, 2008
I have a macro called MyMacro which I would like to run every minute starting from 08:00:00 and finish at 14:00:00.
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Apr 15, 2009
I'm writing something similar to an auditing tool. I get a list of files from a pre determined directory. All these files are then listed on the spreadsheet. However, there is one file which has a different layout to the 88 other ones. I've written 2 subs (NonPerthLocation for the 88 stores, and PerthLocation for the 1 different sheet.) I'm trying to write a loop like the one below, however it skips the first sub and automatically calls the PerthLocation sub. In short, basically if the file has Loc 089 in any part of the filename, I want it to run the PerthLocation sub.
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