Number Of Calls Made By A Person In A Month
Sep 5, 2013The first column is "Person Name" and the second column is date in format "6/27/2013". I want a formula to calculate the total number of calls a person made in the month of June.
View 2 RepliesThe first column is "Person Name" and the second column is date in format "6/27/2013". I want a formula to calculate the total number of calls a person made in the month of June.
View 2 RepliesCount number of occurrencesI have a large spreadsheet that list customer and call dates. Each call is displayed in a separate row with the corresponding customer next to it - so each customer may show up multiple times with different call times. I want an equation that will count if 4 calls (occurrences) have been made to each customer and if it is the answer is "1". I have been trying to make it working with COUNTIF but not getting the results.
View 4 Replies View Related I have created a spreadsheet which uses data validation to allow a user to select a company, start Date, end date, and projected months in order to output different figures. I have attached a spreadsheet to this post in case that was hard to understand.
Since there is data validation, indexing, and matching going on, as different selections are made, various tables change as a result. What I mean as you open the example sheet and start messing around with the data validation boxes.
The problem I am encountering now, is creating a chart that will also keep changing as the user changes their selections in the data validation boxes. I am unsure if this is even possible, but I figured it was worth a shot to ask. On the example sheet, I have included a graph similar to the one I want, but it only contains data in a certain range of cells, rather than dynamically changing to accommodate whatever data is outputted.
Here is what I am looking for in the graph:
1. Whatever dates are selected by the user in the data validation boxes, along with the projected dates will be on the x-axis.
2. The PMPM figures associated with the selected dates, and the projected dates on the y-axis.
3. Ability to make different selections from the data validation boxes and still have a dynamic chart that keeps updating itself.
Is there a way to log the userid of the person who last made an update in the external file links?
View 4 Replies View RelatedI have Problem column, with problems from A2 to A14. I have number of calls column, with number of calls from B2 to B14 and finally i have percentage column in which i want to automatically calculate problems percentage. I'm including my exel file.
View 5 Replies View RelatedI've read several threads about using Median(If, and I have success with one criteria, but not with three. Here's the setup:
I have a log of phone calls, and I want to find the median call length for calls in a certain month or set of months (i.e. a quarter, three months). In Calls!B I have the date of the call, in Calls!C I have the call length in minutes (i.e. "34"), and in Calls!A I'm using Concatenate and Text to return month/year (i.e. "Aug06").
With one criteria, it calculates the median correctly. With three, it only returns #NUM. Yes, I hold control+shift and hit enter. Here's my formula:
=MEDIAN(IF(Calls!$A$2:$A$500=Scores!B8,IF(Calls!$A$2:$A$500=Scores!C8,IF(Calls!$A$2:$A$500=Scores!D8,Calls!$C$2:$C$500)))))
Where Scores!B8,C8,D8 hold "Oct06" "Nov06" and "Dec06" respectively. What am I doing wrong? Is there another approach I should use instead?
How can I search a range of cells that have a date entered by hand for a certain month and then sum the amounts given in another range of cells. For example, search several worksheets for payments made in September and then return the sum of those payments.
View 3 Replies View Relatedcalculating the number of calls logged in a shift, based on a 3 shift system in a day. shift 1 from 08h00 to 16h00, shift 2 16h00 to 24h00, and shift 3 00h00 to 08h00. each shift receives a number of calls based on the time the call was submitted.
View 2 Replies View RelatedWant to be able to count number of calls (C in the rows) of each provider by DOW (labels in the column).
View 4 Replies View RelatedI have a team of 8 people who take calls. I need to get the median (and average) value of the total number of calls for these people for a specified date range, say 1/1/2013 to 1/24/2013.
When i use the following f(x):
{=MEDIAN(IF((Call_Data!$A$2:$A$13000>=$E$8)*(Call_Data!$A$2:$A$13000
I have a spreadsheet that I want to use to plan projects across days and I want to assign a task to any one of four people. there maybe more than one task in any project that the same person may be assign to. Want I want to do is count how many assignments they have on that day. I've tried using things like vlookup, row(), hlookup and a various combinations of these with countif, or maybe dcount, I'm just not sure, but I think I'm finding it too tricky.
I've uploaded the sheet here..[URL] .....
So in other words how many tasks does person y have if the x is on their row. The person is a data validated drop down list so if the person changes from y to b then this will effect the total at the bottom.
I am trying to create a formula to pull the person's name and the avg number of cartons sorted for the month from this spreadsheet.
I've attached a sample of the spreadsheet I created, you will see at the bottom I would like to see the person that had the highest avg for the month and the person with the lowest avg for the month.
This is just a simple spreadsheet to track productivity of my sortation employees.
I'm trying to create a work Rota and I'm having a bit of a problem with a certain section. In Worksheet 1 I have the following headings:
Cell A - Name
Cell B - Monday
Cell C - Tuesday
Cell D - Wednesday
etc
Under these headings is each member of staff and the hours they work, IE L (Late), E (Early), SD (Short Day) etc. In the final Column, it counts the number of hours that this person works (Early is 7.5). In Rows 46, there is a section here to work out how many people are working earlys, which is where I have the problem.
The hours are worked out by doing a lookup function on the cell that says E, L etc and goes to a CODES sheet and pulls the value of that letter. What I am wanting to do is lookup that Letter, which and look in the cell next to it and count how many people would be on an early etc.
I have a spreadsheet that is now a yeare old with 5000 rows and is now going into the 2nd year
Column A is for date input and the same date can be repeated several tumes :-
1 Jan 09
1 Jan 09
1 Jan 09
1 Jan 09
2 Jan 09
2 Jan 09
3 Jan 09
3 Jan 09
3 Jan 09
Sometimes there are all 30 /31 days but normally not .
I need to find the last ocurance of the last date used for each month and then use the cell number to calculate the column totals for that month.
I am trying to add a dynamic date rang to the heading of a table. I can find the earliest and latest dates, and want to concatenate them in the heading...
January 1 2012 to January 31 2012
The day and year (and the other bits) are easy, but is there an easy way to convert 1 to January, without going through a vlookup.
I have forumlas that will look at this cell and take action of the month in a different cell is either 1 month greater (Frontmonth+1) or less (Frontmonth-1) than "Frontmonth". As we approach December I'm realizing that logic will breadown since the FrontMonth+1 would be 13, not 1 (January)
Is there a way to get excel to add 1 month to just the month number so that if Frontmonth = 12, Frontmonth+1 would return 1, not 13?
I need a formula that will calucalte the monthly total based on the following conditions:
Col A = Yearly Cost
Col B = The number of the month when the costs are starting (1=Jan etc)
Col C = The duration or the number of months for which the costs are to spread
Col D is Year 2013 with the months across columns D-O. Row 1 above those columns shows the month's corresponding number.
Right now I have =IF($B3<=D$1,$A3/$C3,0) however if my start month is 1 and my duration is 5, I need the costs to stop after May. I've attached a sample file. Calculate based on start month and duration.xlsx
I m trying to write a formula for my financial model. If anyone can take a stab at a solution. I'm trying to write a formula that will equally distribute revenue either over the next 1 month, 2 month or 3 month period depending on size of the deal.
Details:
Sales will fit in 1 of 3 categories. Less than 25k; between 25k & 100k; greater than 100k.
- if under $25K, recognize in next month (month N+ 1)
- $25K-100K, recognize in two equal parts in months N + 1 and N + 2
- over $100K, recognize in three equal parts over 3 months
N + 1, N + 2, N + 3 ...
I have two macros, Sub macro_Combs() calls Combin_6N()
In macro_Combs I must recover the values of the line in progress 500 step 28 to put them in vN(J) table of 10 élements.
The line in progress can go from 4 to 10 digits
if I make vN(J) = Sheets("feuil3").Cells(J).Value functions for 500 step 28 but with same the information of line 1 of feuil3
if I make vN(j)=cells(lig, col).value that does not function
Public lig As Integer
Public Col As Integer
>>>>1 ère macro
Sub macro_Combs()
For Lig = 1 To 100 Step 28
For Col = 1 To 1
Next..........
I have this code (below) that calls a number of other subroutines. It begins the process just fine, but then gets hung up upon completing the first macro called, Run_Educator_Report. What could be causing this?
Sub Run_All()
Call Run_Educator_Report
Call Run_Non_Educator_Report
Call Construct_Database_for_Graphs
ActiveWorkbook.Save
End Sub
I'm trying to use some call data for some predictive staffing. I need to see the highest number of calls happening around the same time each day. I'll have to do this for a number of different lines, so working out a formula that could apply.
I have two columns, date and time stamps of the calls. A small sample is below.
7/1/13 5:50 AM
7/1/13 9:49 AM
7/1/13 10:33 AM
7/1/13 10:53 AM
7/1/13 11:19 AM
7/1/13 11:41 AM
7/1/13 12:07 PM
7/1/13 3:58 PM
7/1/13 4:03 PM
7/1/13 5:35 PM
7/1/13 6:27 PM
7/1/13 6:39 PM
7/1/13 7:37 PM
I need to create a formula that counts the number of blank cells to the right and then actually uses the value in the non blank cell.
The result requiired is that the formula will find the difference between 1 value, the next non blank cell and then will average the cells between to get the interval figures.
eg. Value1 is 50.
Value2(the next nonblank) is 60.
There are 4 empty cells in between.
I need a formula that will find the next Nonblank (Value2), calculate the difference between Value1 and Value2, then divide that by the number of blank cells + 1 and add the value to the left.
The cell in A2, calculated manually at the moment would be:
=A1+((A6-A1)/(4+1))
This would then be altered across the page so that A3 would be:
=A2+((A6-A2)/(3+1)
etc., etc.
Therefore the result returned across the blank cells would be:
A1 A2 A3 A4 A5 A6
Value1 BLANK BLANK BLANK BLANK Value2
50 52 54 56 58 60
I am trying to count hours where calls are received between 8am and 5pm Mon-Fri. If just one call is received between 8am and 5pm Mon-Fri then only one hour would be counted. Calls in excess of one call in the same hour do not count more than one. So if two people called from 8am - 9am then that would equal 1 and if on call came in from 9-10 then that would also be 1. Attached is a sample output.
View 11 Replies View RelatedIs there anyway to make phone calls automaticly from a spread sheet
I'm calling old customers and it would be easy to just press a button and it will dial for me
I have created some macros that need to be used in several workbooks by more than one users, so I put them in an add-in and gave them instructions on how to get the add-in. I also created a toolbar with buttons calling those macros, attached it to a workbook the users can open, and instructed them to open that workbook once to get the toolbar.
Both the add-in and the toolbar workbook are on a network drive that my users can access, but when they get the add-in, it gets copied to their own add-in folder.
Here's my problem:
When a user tries to click on one of the buttons in the toolbar, the button tries to call the macro using the path that would be valid on my computer to get to my add-in folder. This path includes my user name, so it doesn't go to their own add-in folder: it goes to my add-in folder on that computer if I ever logged in on that particular machine, or it goes nowhere.
When I created the button, I attached the macros by referring to the add-in workbook by name only, without referring to a path, so I don't know why MY path ended up defined on that toolbar.
How can I go around this? I manually relinked all the buttons for that user, and I can do it for the other users (there aren't that many users nor that many buttons), but I'd rather avoid it: I'll have to re-do it if the toolbar is updated and it just seems like more work than should be necessary.
I'm also opened to suggestions on a better way to share those macros. They can't be attached to the workbooks because we use new workbooks every year - they're emailed to us by the people who create them and for a variety of reasons, pasting everything into a workbook of our own is not a good option.
I'm updating someone's spreadsheet and so don't won't to add new cells or anything to it if possible. The problem I have is that I need to perform hlookup's of 3 cells, average them (some responses are non numeric) and then hlookup the output to give a final value.
The problem I have is that putting the lookups in one cell and then averaging them and looking up the average in another works, but all three steps in cell won't, it keeps choking on the non numeric responses.
Are their any work arounds to this, as the sheet has quite a bit of VBA code attached and I don't really want to have to add columns and then change the VBA code too.
I have a set of call data including start time and end time, with all calls on the same date. Now, how would I show in a sepearate column the concurrent calls being made. i.e how many calls are being used at the same time. This relates to how many channels I can suggest to someone with the maximum concurrent calls being made.
I have attached someConcurrent CaConcurrent Calls sample.xlsxsample.xlsx sample data.
if you can prevent an event macro from running at will.
The problem is occuring when I have a userfrom with various controls, and the change of one control triggers an event macro that changes other controls, this then in turn triggers further control change macros.
I have tried altering the macro name to things like optionbutton1_change, select, enter etc.
The only other way around it I can think of is to introduce a binary variable, but that will mean ensuring it os always the right value and then coding an IF statement on each event macro.
Therefore, I'm thinking there must be an easier way, some kind of switch ??? Something that says ignore any event macro when the control is changed as a result of different event macro.
- I'll include a small example below just to clarify what I am talking about.
private sub optionbutton1_click()
userform1.textbox1.value = "Test Change"
end sub
private sub textbox1_change()
msgbox "Change taken place"
end sub
What I am trying to achieve is getting excel to ignore the second macro when the control is changed by another macro rather than a user entry.
I wonder is there a way that I can transpose and merge calls by using macro?
View 6 Replies View RelatedI have a VBA application in Excel.
In a certain time, when the code is executed in the
Private Sub CB_ValidaHoras_Click()