Get Median (and Average) Value Of Total Number Of Calls?

Apr 1, 2013

I have a team of 8 people who take calls. I need to get the median (and average) value of the total number of calls for these people for a specified date range, say 1/1/2013 to 1/24/2013.

When i use the following f(x):

{=MEDIAN(IF((Call_Data!$A$2:$A$13000>=$E$8)*(Call_Data!$A$2:$A$13000

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Find The Median Call Length For Calls In A Certain Month

Dec 13, 2006

I've read several threads about using Median(If, and I have success with one criteria, but not with three. Here's the setup:

I have a log of phone calls, and I want to find the median call length for calls in a certain month or set of months (i.e. a quarter, three months). In Calls!B I have the date of the call, in Calls!C I have the call length in minutes (i.e. "34"), and in Calls!A I'm using Concatenate and Text to return month/year (i.e. "Aug06").

With one criteria, it calculates the median correctly. With three, it only returns #NUM. Yes, I hold control+shift and hit enter. Here's my formula:

=MEDIAN(IF(Calls!$A$2:$A$500=Scores!B8,IF(Calls!$A$2:$A$500=Scores!C8,IF(Calls!$A$2:$A$500=Scores!D8,Calls!$C$2:$C$500)))))
Where Scores!B8,C8,D8 hold "Oct06" "Nov06" and "Dec06" respectively. What am I doing wrong? Is there another approach I should use instead?

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A2-A14=100%: Number Of Calls Column, With Number Of Calls

Jan 18, 2009

I have Problem column, with problems from A2 to A14. I have number of calls column, with number of calls from B2 to B14 and finally i have percentage column in which i want to automatically calculate problems percentage. I'm including my exel file.

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Calculate The Weighted Average Of The Win Rate Based On Volume Of Calls

Nov 23, 2009

I have 3 sets of data for two different groups:

Group 1 - Inbound
- Total volume
- Gross adds
- Win rate (gross adds/total volume)

Group 2 - Outbound
- Total volume
- Gross adds
- Win rate (gross adds/total volume)

I need to calculate the weighted average of the win rate based on volume of calls. Is there any way to do that?

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Aug 17, 2006

In A2:A9 are text "time" numbers which may cross midnight

1941
1852
0130
2347
0242
2326
0028
2257

Looking for formulas to place in A10:A11

which can return the average & median of the times in the same text "time" format

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Aug 1, 2014

It's probably best if you open up the attached example spreadsheet that contains sheets "Before" and "After" otherwise it might be pretty difficult to understand what I'm talking about.

So I have this spreadsheet where I have part numbers in column B, status of the orders in Column I and lead times in Column M. What I want to achieve is to get of Mode (col N), Median (col O) and Average (Col P) values of each part number and each of its status using the lead times in Column M. If possible I would only like this on the top lines of each of these. I have done the formulas manually on sheet After so if you click on the formula you can see the range's it covers.

I did create a concatenation in column K (conc of column B and I) as helper column because in theory this might make things a little bit easier.

Now going into second part. I would also like to do something very similar but only using the part number and status "Finished" and get the values in columns T,U, and V on the top row of each part number. I made some blue boxes and arrows to kind of point out the idea.

The solution can be either formula based or macro, it really doesn't matter, however I will intent to use it within macro either way.

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Number Of Calls Made By A Person In A Month

Sep 5, 2013

The first column is "Person Name" and the second column is date in format "6/27/2013". I want a formula to calculate the total number of calls a person made in the month of June.

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How To Calculate A Number Of Calls Logged In A Shift

Jan 7, 2014

calculating the number of calls logged in a shift, based on a 3 shift system in a day. shift 1 from 08h00 to 16h00, shift 2 16h00 to 24h00, and shift 3 00h00 to 08h00. each shift receives a number of calls based on the time the call was submitted.

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Feb 13, 2012

Want to be able to count number of calls (C in the rows) of each provider by DOW (labels in the column).

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Mar 6, 2014

We are trying to find the median of a large set of numbers to calculate the median income in 2010. For an example we have 8,379k people with $2500 average income, 9,783k with $7500 average income and so on. How can I calculate the median average income of such a large amount of entries?

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Nov 11, 2009

how to find the median for a list of numbers using =median(). But what if I have a list of prices for different types of say cars.

Car Type Price

A $10000
B $15000
A $20000
C $30000

Is there a macro that will return

Car Type Median
A $
B $
C $

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Apr 22, 2009

This may not be the best way to do this, but I don't know Macros or Pivot Tables.

I am looking for a way with formulas to do the following:
Within a workbook the 1st sheet is the data entry.
In another sheet that will total data from the data sheet is where I want to be able to total columns of data, depending on what is entered in one specific column:

Example:
Data Sheet, E2:E2999 is a unit number selcted by pull down tab entry.
G2:G2999 in the same sheet is where the data is.

Q: What formula would allow to total the data on the Total Sheet depending on what unit number is selected in column E on the Data Sheet and the data amount in column D from Data Sheet?

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Dec 21, 2008

I'm sure this can be done but I don't think I have the formula correct. What I am trying to do is add each day's total while displaying a positive number if the total exceeds 6000.

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Dec 13, 2013

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I am trying to combine sub total if the formula matches a certain criteria.

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Feb 26, 2008

=SUMPRODUCT(--($A$2:$A$12=$D$24),--($F$2:$F$12=$B$25),($H$2:$H$12))

This is the current formula I have, however I am working with averages. After the first two arguements are done I want the overall average of columun H.

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Oct 1, 2008

I need a formula that will scan column A (Code)total the like items (also) add column B (Qty) if there is a number greater than 1. Then add the price ($) together and divide by the sum of A&B.

In other words find the average price for the total of each item..

A B C
Code Qty $
PH06003000 1 1504.8
PH06003000 1 1582.24
PH06003000 1 1606
PH06003000 1 1504.8
PH06003000 2 3009.6
PH06003000 1 1504.8
PH06003000 1 1504.8
PH06003000 1 1504.8
PH06024000 1 2499.2
PH06024000 1 2499.2
PH06024000 1 1896.07
PH06024000 2 3909.66
PH06024000 1 2240.7
PH06024000 1 2259.4
PH06024000 15 30030
PH06024070 1 2039.4
PH06024070 1 1958.66
PH06025670 1 2521.2

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Mar 26, 2009

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if a person's % for April is 95% & the sum of all the people in the table is 1924%. If I change the grand total to average, the person's april % changes to 19% (which is an average instead of a total.

[Code] .....

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Material Price row G cells 4 - 56
Material Labor Price row I cells 4 - 56
Jack Quantity row L cells 4 - 9

I had this =SUM(G4:56)+SUM(I4:56)/SUM(L4:9) just wont work?

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Jul 20, 2006

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Here's what I need:

Also, the plug in values in the first picture WILL CHANGE and I don't want to have to change the formula. So I need something to point to those cells.

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Layout

148513
148513
148513 Total
1578972
1578972
1578972
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Apr 23, 2009

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etc.

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