I have a spreadsheet of all of my company's long distance calls for last month - 30k rows. It includes the start time of the call and the duration. From that I can calculate the end time of the call.
My phone system can handle 24 concurrent calls. I'm trying to see how many times throughout the month did we have 24 or more calls going on at once.
Assume Start_Time is Column_A and End_Time is Column_B Currently I can test if one call is going on at the same time a second call is by this formula
I have been looking all over and cannot find an answer on how to do this. I work for a call center that takes inbound technical support calls. We recently added a chat support option for our end users. Our chat agents can take up to 3 chats at the same time. I need to determine the total amount of concurrent chats for each agent per day as well as the total amount of concurrent time for each agent per day. Below is a sample of my data. Notice how the start time on row 5 is earlier than the end time on row 4. I need excel to count this as a concurrent chat and then calculate the amount of time that was concurrent (in this example it would be 16 minutes). Currently I have 2000 rows of data and 30 different agents.
I have an Excel report I have to generate. I need "Call Back" (F3) to show highlighted in red if time value of (F3) is = to or greater than 4 hrs. of "Time Reported" (C3) and highlighted in green if value is before 4 hrs. Also "Arrival Time" (G3) needs to be highlighted green if within 24 hrs. of "Time Reported" (C3) and highlighted red if after 24 hrs. of "Time Reported" (C3).
Excel 2000. I am having a little problem getting the list of numbers detailed below to turn red if Negative and Green if positive, (0:00 to stay blank). These numbers will changed between a maximum of 120:00hrs and -120:00hrs....
I'm trying to use conditional formatting to highlight phone calls that came in between certain hours.
The call times are in the custom format h:mm, although it could easily be changed to an Excel time format. I'm using Excel 2002. I want the cell to have a different fill color if it falls within particular time frames.
Example:
If the call came in between 22:00 and 23:59 color is light green. If the call came in between 23:59 and 08:00 the color is yellow.
I'm having trouble defining the time overlaps on continuous days for the varying results of the runs for my simulation.
For the following data set, without counting overlaps there are 18 total spare requirements, but if I take into account their overlaps in their duration there should be a total of 11 per day. For example in row 4 this event overlapped in the same day with the event of row 5 so both had only 2 overlaps as a result (So there is not possible to be 1 as an answer for overlap, there is only from 2 to "n" amount or 0).
But if an event overlaps with more than one in their duration the result would be their maximum overlap during this time frame.
So then I have for each event an Starting date, starting time, duration, ending date and ending duration.And for each day I would need the total amount of overlaps occurred for the duration of each event and from those I would take their maximum amount of overlaps occurred per day. To obtain their real requirement as shown on the file.
The manual procedure I'm using looks like this for the first day: (Graphical representation)
Event 1 occurs from 17:02 to 20:29 and only overlaps with Event 3, so it's 2
Event 2 occurs from 20:38 to 23:38, also only overlaps with Event 3, then its also a 2
For Event 3 in its whole duration only overlapped with Even 1 and Event 2, one at a time so its maximum overlaps where only 2.
And that's what I'm using so far to determine these amounts but since is a simulation, I would end up with several data from each run and this method would be too long. That's why I would need this template to paste data for each run (15 days) and obtain my results faster.
How to use conditional formatting to show a certain criteria. I need to know if an event happens between 07:30 and 16:30, I can work this out so that the cells show in green. I cannot solve the problem of formatting in red if the time is after 16:30 but before 07:30.
Is it possible to perform conditional formatting on numerous worksheets at one time. I have about 50 worksheets that I would like to perform the same conditional format on. Is there a way to do this.
I am trying to get conditional formatting to work on this problem but I am getting nowhere fast,
In A1 I have a start date, I want B1 to turn Green if A1 is less that 1 year old, C1 to turn Yellow if A1 is between 1 - 3 years old and D1 to turn red if A1 is more then 3 years old.
I would like to use Conditional Formatting to format a cell depending whether it past a certain time, such as 3:45 PM. Naturally, entering the time as the condition does not work. Is there a way to do this?
Attached is a workbook. I have manually highlighted the cells to give idea of what I would like the outcome to be.
Moonah OPS sheet.
In Row 5(Shift times), under the drop down menu in cells B5:J5, there is a range of Shift times. And for the purpose of this I have selected B5 as 0800:1621, manually highlighted B11:B27 C5 as 06:00, manually highlighted C7:C24 D5 as 07:00:1521, manually highlighted B11:B27 E5:I55(RDO, REC, SICK, Travel) can remain as manual input if it is to much to work out.
Is it possible or just a pipe dream, to use some method to automatically highlight a range of cells based on the C5:J5 'time'?
If the time is an actual shift time, the colour will be green and dark green writing as default, then we can allocate jobs/training/meetings and manually colour them.
Daysheet DAY MONTH YEAR template - Highlight.xlsx
However I am trying to apply this to a whole column but the numbers are not (D5,B5) moving down (to D6,B6), When I use the format painter it is taking too long as I can only merge conditional formatting on one cell at a time and I have 30 colums and 390 rows to apply this formatting to.
A little background on what i am doing. I have a spreadsheet that tracks when i have blown the dust out of our computers. I have set up conditional formatting so that the text turns red after 300 days and the cell turns yellow after 600 days. However, some computers are in high dust environments. I would like the spreadsheet to tell me to blow the dust out of these sooner. see the attached sheet.
Is it possible to change the format of cell AI3 based on the format of cell C3 and D3? I have C3 and D3 set to turn red based on what is in cell C2 and D2. I would like the following done:
If AI3=C3 & C3 is red, format AI3 blue If AI3=D3 & D3 is red, format AI3 blue Otherwise, leave AI3 unformatted.
Is there "code" for different formatting in a spreadsheet so you can use an IF statement to do something like:
if(A1=blue background,"Yes","No")
or
if(A1=red text,"Yes","No")
etc.?? But replace "blue background" and "red text" with some sort of number code? I want to compile a list of the items that are formatted with certain background colors and/or text colors and then organize only those items into a chart.
Any VBA that I can put into a macro that will convert conditional formatting into fixed formatting..? So when the cell contents/formulas are deleted the formatting remains. Assume that the range I want to convert is A1:D200...
I need to run a loop through a column of values (attachment col B) and when it finds a "J" it will apply conditional formatting to a row of 4 cells directly adjacent. The attachment is a theoretical before & after.
One of my customers has a worksheet where he enters [alot] of text into cells. As if they were all word documents. Ok, well, not that much text. In either aspect, the cells are supposed to overlap into the next cell, if it's empty. Which it is. Only it isn't overlapping at all. It's still cropping as if there was some value/data/formulae/anything in that adjacent cell. I'm not sure why. We've deleted the cells in question (Both the ones we were enterring data into, and the ones that were supposedly empty) and re-inserted blank cells, and it still does not work.
Is this a glitch, or is there some work-around or fix for it? Or is it a setting and we're just special?
If I autofill, Excel does not seem to be able to recognize that pattern. Instead, Excel adds 1 to each row so that the fourth cell is as follows: =AVERAGE(A17:A23)
But rather, the fourth cell should be the following: =AVERAGE(A23:A29)
Is there a way to autofill with the 7 cell intervals?
This is probably a simple fix, but I cannot figure out why some of my data will overlap over the next cell if it is bigger than the cell width and then some will not, I just get ###### error. There is nothing in the next cell. I don't want to increase the cell size because that would mess up the rest of my page format. I've also tried to merge two cells together, but then it causes an error in my macro, even though the cell name is the same.
I need to get the average of every 6 cells, but the first value of each group of 6 is the last of the previous group. I'd also like the output to be displayed beside the last value in each group. i.e.
CELL B7 =AVERAGE(A2:A7) CELL B12 =AVERAGE(A7:A12) CELL B17 =AVERAGE(A12:A17) etc.
I saw this "=AVERAGE(OFFSET(A$1,(ROW()-ROW(B$1))*10,,10,))" in another post which seems similar but how to modify it.
How to calculate overlapping times. I have found a few formulas on here I have tried to reproduce with no luck. This thread is similar to my issue.(How to calculate the amount of overlapping time) I need a non VBA format.
I need to know what times are overlapping; I need to see when two people are working active cases at the same time and how much time is overlapping. This is a huge spreadsheet with several rows of data. At this moment I am dong it all manually.
Here is a sample of what is looks like. As you can see the first line is overlapping with the second line by 8 minutes into the next case.
I have a list of all employees and the start date and end date they had an specific salary some dates overlap because they were working in different projects at the same time. I am looking for a function that will verify if any dates are overlapping for each employee. Some will have only one or two rows others have several rows. Here is the sample of the data?
I wanted to ask if you know any charting software which can give weight to elements on a chart when two or more variables overlap? Ideally the color intensity of, say, circles should increase from pale blue to vivid blue depending on the number of the data items which are operlapping at one point. I include a sample chart which should give you a general idea of the chart I want to make and the data set from which it was made.
how to resize the plotarea of a chart so that it wont overlap with the title. I can't seem to find the appropriate property to let me determine the height or the bottom edge of the chart title.
I have a dynamic column chart that may contain positive or negative (or both) values. The columns contain Data Labels positioned 'Outside End'.
I want to avoid the Data Labels (for the negative values) overlapping the x axis. Is there a way to do this via VBA?
I know how to update the chart axis via vba linked to cell values, but I can't figure out a formula I can use to calculate the minimum which takes into account the distance needed to avoid the overlapping problem.
Attached please find two charts based on data from 2003 until year-end 2006 (estimated). I want to show that the data is "seasonal" and sales depends on the month it falls on... i have several issues with the chart, is the second chart "too" overlapping and is there too much data to read? 2) how can i get the text boxes to go in the same direction as the chart..i know in powrerpoint you can move the direction of the textbox but how in excel? in sum, i can only choose one chart but still want to make each chart look much better.