I have been looking all over and cannot find an answer on how to do this. I work for a call center that takes inbound technical support calls. We recently added a chat support option for our end users. Our chat agents can take up to 3 chats at the same time. I need to determine the total amount of concurrent chats for each agent per day as well as the total amount of concurrent time for each agent per day. Below is a sample of my data. Notice how the start time on row 5 is earlier than the end time on row 4. I need excel to count this as a concurrent chat and then calculate the amount of time that was concurrent (in this example it would be 16 minutes). Currently I have 2000 rows of data and 30 different agents.
How to calculate overlapping times. I have found a few formulas on here I have tried to reproduce with no luck. This thread is similar to my issue.(How to calculate the amount of overlapping time) I need a non VBA format.
I need to know what times are overlapping; I need to see when two people are working active cases at the same time and how much time is overlapping. This is a huge spreadsheet with several rows of data. At this moment I am dong it all manually.
Here is a sample of what is looks like. As you can see the first line is overlapping with the second line by 8 minutes into the next case.
I have a spreadsheet of all of my company's long distance calls for last month - 30k rows. It includes the start time of the call and the duration. From that I can calculate the end time of the call.
My phone system can handle 24 concurrent calls. I'm trying to see how many times throughout the month did we have 24 or more calls going on at once.
Assume Start_Time is Column_A and End_Time is Column_B Currently I can test if one call is going on at the same time a second call is by this formula
I'm having trouble defining the time overlaps on continuous days for the varying results of the runs for my simulation.
For the following data set, without counting overlaps there are 18 total spare requirements, but if I take into account their overlaps in their duration there should be a total of 11 per day. For example in row 4 this event overlapped in the same day with the event of row 5 so both had only 2 overlaps as a result (So there is not possible to be 1 as an answer for overlap, there is only from 2 to "n" amount or 0).
But if an event overlaps with more than one in their duration the result would be their maximum overlap during this time frame.
So then I have for each event an Starting date, starting time, duration, ending date and ending duration.And for each day I would need the total amount of overlaps occurred for the duration of each event and from those I would take their maximum amount of overlaps occurred per day. To obtain their real requirement as shown on the file.
The manual procedure I'm using looks like this for the first day: (Graphical representation)
Event 1 occurs from 17:02 to 20:29 and only overlaps with Event 3, so it's 2
Event 2 occurs from 20:38 to 23:38, also only overlaps with Event 3, then its also a 2
For Event 3 in its whole duration only overlapped with Even 1 and Event 2, one at a time so its maximum overlaps where only 2.
And that's what I'm using so far to determine these amounts but since is a simulation, I would end up with several data from each run and this method would be too long. That's why I would need this template to paste data for each run (15 days) and obtain my results faster.
I am having a little trouble with a spreadsheet I am creating, the formulas and cell formatting I should be using to enable this to work.
Here goes:
in cell E3 I have a time started (e.g 12:45 pm), In F3 i have time finished (e.g 2:30 pm)
So, what i'm wanting is the time taken in G3 and also, i have the amount of units that is entered manually in H3. I would like I3 to show the time taken per unit.
Coloumn A contains dates format of 12/02/2009, but another format such as 10-Apr-09 etc could be used.
Coloumn B contains the amounts of payments received, i.e £5.00, £10.00, £20.00
Now what I require is to be display in another coloumn (say Coloumn C) the number of payments that were received last week and last month and then the total value of the payments.
So the sort of result I'm looking for would be like
Assume todays date is 19-04-09
A B C 12-04-09 £5.00 Last Week 4 Payments Value £45.00 12-04-09 £10.00 13-04-09 £10.00 14-04-09 £20.00
I need to calculate the monthly repayments on a loan taken out over a certain amount of years, which I can do fine.
I just cant get my head around how to calculate monthly repayments over a certain amount of years when the intrest is compounding annualy.
What I have so far:
p*(1+(r/100))^n Where p is value of original loan, r is annual intrest rate, n is amount of years, and I am hoping I am right in saying this is the total repayable amount of the loan?
Then putting that aside I created a amortization table. (which I am certain i forgot to include compound intrest in!)
To keep it short i followed this guide for the amortization table.
and now I am so confused about if I should be using PMT, PPMT, NPER?!
I'm trying to calculate the amount of money invoiced per company per month. In column B I have the date the invoice was issued. In column E I have the Company name. In column G I have the amount invoiced.
I need to figure out a formula for cell F17 that will calculate a percentage change only for the months that have data in 2009. The way it is set up right now I have to go in every month and change the cell reference of the formula to include the latest data. Since the 2008 data is totally populated the formula gets messed up if I include the months of 2009 that have not yet occurred.
Part of the assesment task is to write a formula, to work out how many days in advance the customer paid, and then apply the needed discount. I have tried several basica variations to the formula, and keep getting the same Err message. give point me in the right direction to how i can calculate amount of days paid in advance and apply a % discount?
attached is the start of the assesment question.
You should create and enter formulas to calculate the No. of Days paid in Advance, the Discount and the Course Fee Paid.
Use a VLOOKUP function in your template to determine the discount rate to be used for the calculation of the Discount. Your template should include a separate discount table containing the following information about the discount received: • If students pay the course fee less than 7 days prior to the course commencing then they receive no discount. • If students pay the course fee 7 to 13 days prior to the course commencing then they receive a discount of 5%. • If students pay the course fee 14 to 20 days prior to the course commencing then they receive a discount of 8%. • If students pay the course fee 21 days or more prior to the course commencing then they receive a discount of 10%.
I need to calculate the subscription amount based on the capacity of the wind mill.
The slab rates are as follows: 1. Up to 0.6 MW - Rs.3,000 2. more than 0.6 up to 3MW-Rs. 7,000 3. 3 MW up to 98MW -Rs. 7,000 for the first three MW and Rs.1,500 per MW in excess of 3 MW 4. Above 98 MW -Rs. 1,50,000
field A1 & B1 are variable user input. The goal is to subtract B1 from A1, take the result and divide it by 176 (a fixed number) and display the result as minutes:sec.
For example:
A1 B1 14,000 (minus) 2,200 (= 11,800 /176 =) 67 I want to result (67) to display in field C1 as 01:07 (min:sec)
I tried (A1-B1)/176 and formatted C1 to be min:sec but the result displays as 5:27 I have no idea what that number represents.
So say you have a loop running a large number (on the order of 1 to 10 billion loops) and you want to exit after some amount of time x, what is the most efficient way to do this?
doing something like:
Code: stTime=timer do while timer-stTime < x *do stuff* loop is slow...
i also could approximate the time per loop and only check when the counter passes that general area...but i dont want to use a counter either
Is there a way to freeze the user input when it first comes up for a given amount of time. In essence, I am trying to force the user to read before clicking.
I am trying to figure a way to search for a cell that has a specific date and time range. There are several cell titles pending on the activity. I want to find a cell that has a time ** 7:30-15:30 , 15:31-17:30, 17:31-20:30. The end result is to calculate the activity between those time periods based on the data cells.
Example
If the date searched time field ** the activity ranges is 1635 I need to split the time and credit the activity time in the 730-1530 time and the rest on the 15:31-17:30 time
I have been able to do it on a single labor group based on time alone, but when I try to add the DATE to it my numbers go null. Eventually i will need to add 11 labor groups daily for weeks at a time .
I have the following code below for a timer in a userform. Right now it is configured to start when a button is clicked. I would like to have it automatically start the timer after the workbook is open for more than 5 minutes but so far have been unable to get it to do so. I have tried putting the code in the workbook module but it still won't run. It also has a button to reset the timer if they need more time in the workbook and also a button for them to save and close the workbook if they are finished. I'm running Excel 2007.
VB: Private Sub CBReset_Click() Dim T, E, M As Double, S As Double T = Timer Do E = CDbl(Time) * 24 * 60 * 60 - T 'elapsed time in secs M = AllowedTime - 1 - Int(E / 60) S = 59 - Round((E / 60 - Int(E / 60)) * 60, 0)
I am wanting to calculate the the processing time for an order that takes place within normal business hours and workweek. A normal day is from 8:00 to 5:00 If a task is started at 2:00 PM Monday and finished at 10:00 AM Tuesday then the result should be 5 hours as I do not want to include any time outside of normal hours. I can figure out how to subtract dates and times but not how to bridge a day(s). My data is somewhat flexible as I have not started the project yet. I can use separate cells for the times and dates or have two cells that use both incorporate the date and time (8/27/09 2:00 PM) for start and end time or any other idea.
I have a userform that time stamps on my userform as soon as i open the form, is there a way that when I submit, that the amount of time that I was on the call to be put in my column on my worksheet as minutes?
Is it possible that a cell contains both numeric and alphanumeric data and to do calculations on that? For example: if a cell conatain the value "10a" or "8.5b" etc. Would it be possible to have a column that gives me the hours worked (the numeric value in the cell) and a line that gives me the amount of people that are working on shift "a" (the alphanumeric value in the cell).
Is this at all possible? Or does that require VBA/Macros and stuff (in which case this is posted in the wrong part of the forum )
By the way ....D1 = start Date F1 = End Date E1 = start Time G1 = End Time
It's GREAT! But now I need include time from 6:00 a. m. to 10:00 p. m. (I already modified your formula:
(NETWORKDAYS(D1,F1)-1)*("22:00"-"6:00")+IF(NETWORKDAYS(F1,F1),MEDIAN(G1,"6:00","22:00"),"22:00")-MEDIAN(NETWORKDAYS(D1,D1)*E1,"6:00","22:00")) because are regular working hours in Colombia but:
1. All the days (Monday to Saturday) are working days 2. I just want to calculate the time in shifts, I don't specify the start date and end date. Example: 8:00 p.m. to 11:00 p.m. Result: 2 hours, because 1 hour is after 10:00 p.m.
This are two different options, so I need two separate formulas.
