Work Days And Hours Between Two Dates & Times

Apr 7, 2008

I am creating a 'HelpDesk Issue Logger' and I am trying to calculate the Network Days and Network Hours between two dates with times. I want to know how many business days and hours are between the two days to give me a TURE 'Response Time.'

I have been to several sites and forums looking for the answer, but I have not been able to find a solutions that works for me. Please find attached a 'stripped' down version of my project.

Variables:
- 'Date Received' (H11)
- 'Date Actioned.' (I11)
-'Response Time' (K11)

Constants:
Work Days = Monday to Friday
Work Hrs = 8:30 AM to 5:30 PM (no lunch break)
Public Holidays = (AC13:AC30)

Formats:
Date Received: dd/mm/yyyy hh:mm AM/PM
Date Actioned: dd/mm/yyyy hh:mm AM/PM
Response Time: d - hh:mm

If there is someone out there wiling to put me out of my missery with this one, you will have a friend for life.

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