to calculate how long a ticket is open in our system before being resolved. I don't want to count weekends, and if the ticket is 'suspended', I don't want to count that either. There is also the factor that the ticket 'un-suspend' date may be later than the ticket 'closed' date. Which is the bit that's throwing me.
So, I have the following fields
Ticket Open, Ticket Closed, Ticket Suspended Date, Ticket Unsuspended Date
A sample ticket might be (using above fields)
02/11/09 09/11/09 04/11/09 30/11/09
That 'should' equal two days (16 hours) as the Unsuspend date falls after the close date so it was suspended from the 4th until closure.
Now I want to know, in hours (8 hour day) how long that ticket took to resolve (i.e close), remembering you can't count the time it was suspended, or any time that fell over a weekend. Also not all tickets are suspended.
I'm attempting to make a simple time sheet for a handful of employees. I'd like to enter the clock in time and clock out time for each day. The end cell should be the running total for the week. The tricky part for me is having the formula subtract an hour for each day that is over 5 hours.
Lunch is not paid. Holiday and vacation hours get calculated at the regular pay rate. Overtime is anything in excess of 8 hours per day and/or in excess of 40 hours per week and/or over 5 working days per week. Saturdays for most the employees will be overtime because it will be their 6th workday of the week; but it will be regular time for one employee as it will only be his 5th workday of the week.
For accounting and payroll purposes, we need the totals to display in both hour and decimal format.
So far, I have Lunch, Regular and Overtime hours figured out, but I still need to work with Saturday, Vacation and Holiday hours. Also, currently, the time in and out has to be typed in with the colon and AM or PM. Is there another way to input the info without having to type in those items? I'm trying to make it as user friendly as possible.
I have this spreadsheet and in it the time is changed from military time to regular and then I use a formula to calculate hours worked. On some of these the total is off by one minute. Does anyone know how to fix this?
I don't know how to paste the spreadsheet so you can see formulas,
I need to develop a work sheet for agency booked people to count the number of hours worked by them on daily basis. Agency can clock in at three different times and clock out at 6 different times. i tried but could not even develop logic to calculate the total earned hours. i attached the sheet for reference.
Is there a way to conver a persons time spent (given in weeks) to adjust/convert to show per month. Attached is the sheet. Do note that week 2/25 - 3/1 is a combination of Jan and Feb so hours should be logically divided into jan and feb...
Name 2/18 - 2/22 2/25 - 3/1 3/4 - 3/8 3/11 - 3/15 Feb mar Tom 40 10 0 20 ?? ?? name 2/18-2/22 2/25 - 3/1 3/4 - 3/8 3/11-3/15 Feb Mar
i m trying to work out the productivity of employees based on how many hours they work (Time in Back Office). How many pieces of work they complete(Back Office items Completed) if 1 piece of work should take 7 mins. the item in red is what i cant seem to figure out.
i am trying to make an excel spreadsheet so i can keep track of my hours and pay at work... i know how to do mult and add but i wanted to know how to do the 2 together.... for example
Hours ST OT Total Hrs Gross Pay
8 2 10 ?
i would like help figuring out the gross pay if say for example my st time rated is 21.21 an hr, and the ot rate is 31.82 how can i get the 8 times 21.21 = 169.68 and the OT 2hrs times 63.64 to show up in the gross pay as a total of 233.32 - what would the formula look like?
i have a timesheet that we are trying to use. the problem is the column that says shift diff. if an employee works after 6:30pm for 1and 1/2hr, he is entitled to shift hours. shift hours is between 6m and 8am.
As long as he works after 6.30pm but works for at least one and a half hour, he will get the shift.
if work, 9am to 7:30pm, and have break between 2-3pm, should have 1.5hrs shift and 9.5hrs total if work, 7:45pm-9:45pm, and have break between 8:30-9pm, total hrs work is 1.5 and shift hrs s/b 1.5hrs if work 3pm to 12am and have break between 7-8pm, total hrs work is 8 and shift hrs s/b 5hrs
I have a worksheet where I capture the date and time of each new entry in column A.
In the next column, it's counting up the number of hours since that entry was made. However, it's including Saturdays and Sundays in this count and I was wondering if there's a formula to calculate the number of hours excluding Saturdays and Sundays? I know that network days would count the number of working days from one date to the next, but really need hours. Is this possible?
How should I calculate working hours between two dates? Say if start at 9/25/2009 7:26:13 PM and finish at 10/20/2009 9:46:13 AM, the function should return 245:20:00 because the working hours are from 8am to 11 PM (8 - 23), and there are weekends between the dates. Preferably the function should work like the NETWORKDAYS() function, but it should also include the time, not just the dates.
If a person does a full day I want the formula to calculate how many hours minus 30 mins for lunch i.e. 7:30 - 4:00 = 8 hours. I have done this and it works fine, the problem comes when a person does a half day i.e. 7:30 - 11:30, this will read 4.5 hours. If this is the case I don't want the 30mins deducted so it should be 4.0 hours worked.
I have high lighted a column in the work sheet (yellow) whereby the user puts an 'x' in the appropriate cell if they are working a half day.
The probem is I cannot incorperate the two formulas in one cell (the Actual hours cell) I have the one formula in the actual hours cell and the other bolted on the end thus giving two different readings.
Any way to calculate the total hours staff work based on the mininum time of the first transaction to the maximum time of the transactions. I used a DMIN and DMAX function to get those times per employee. The issue is then the time goes over from one day to the next, such as from 11 PM to 4 AM the next day. As you can see in the data below,the fourth record shows the minimum time as 12 AM and the max as 11 PM with total time worked as 23 hours. In this example, the total hours worked should be five hours.
I have a requirement of calculating time spent on ticket, basically a difference between the time a ticket was logged and when it was resolved.
First, working days are Saturday through Wednesday, i.e weekends are Thursday & Friday.
Second, there are different resolver groups or teams which work on a ticket. These teams have different working hours, some work from 07:30 to 15:30 on weekdays, and others work 24/7. Each ticket will be assigned only to one resolver group.I also need to consider holidays.
So, my requirement is to check the resolver group for each ticket, and decide the working hours based on it. After this check has to be done for holidays, and then difference between logged time and resolved time needs to caluculated in minutes.
Tickets can be logged at any time of the day / week, it may not always be logged during working hours only. in such cases calculate should consider next business day / hour as the start time.
Raw data for tickets is available in =Sheet1!$A$1:$E$21
I need a formula to calculate hours worked between specific times. In the worksheet I have, I need to calculate the hours worked between 5am and 10pm, the start time is in C7, and the finish time in D7 the formula need to be in H7, and another formula in I7 to calculate hours worked before 5am and after 10pm .
I attached an excel file for an example. Basically I am calculating on time shipping, but I want don't want Saturday and Sunday to coun't against us.I need G5 to equal 3 days. Right now when I subtract E2 from F2 I get 5 days. But we only work M-F, and Saturday and Sunday shouldn't count against us. How would I subract the days automattically, so it takes out Saturday and Sunday?
I have been working on a timesheet but the problem I have come across is calculating actual hours worked only in the core hours and any work outside the core hours is calculated in the outside hours column. A standard work day is 7.6 hours working between 8.30am and 5.00pm. However if someone was to commence work either before 6am or after 8pm this is outside of core hours. I have attached an example of my timesheet for you to see what I am talking about.
I have a spread sheet that is used to show the dates for the days in the week that my students are in class. I want it to be able to take the date from a cell that has the class start date and then show what the date will be for day 1, day 2, day 3, etc... I am not a beginner with excel but i can't figure out how to get it to skip calendar weekends.
I am using time based on the 1904 calendar, this is so time can be shown as a minus figure when to cells are taken away and the result is say -17:25. What I want to do via conditional formatting is show any minus hours as red. Tried various options but I have had no luck so far. or can this be done via VBA?
Timekeeper to tally total hours worked by employee. When doing a pivot for sum total hours worked for FY13 it does not calculate correctly. I understand they formatted that column/custom h:mm but when I change the 8:00 hours to a number I come up with 0.33 .
I am attaching a sample file : sample time.xlsx
I just want them to get a running total of hours worked/pay.
I'm trying to make a way to track if I've worked more or less than the 39 hours/week I'm paid for. At the end of each week, I have a total of how many hours and minutes that I've worked .
On column C I have what I should work.
On column D I have what I did actually work
On column E I'd like to convert automatically Columd D to minutes for calculation purposes
Column F to know if I worked more or less than what I should've subtracting C and E
Column G to have an ongoing tally to know if I need to work more or less
Column H and I could probably be the same thing. Ideally what I'd like is to have a formula pull the information from column G and put it into workdays, hours, and minutes with 1 workday being 7 hours and 48 minutes.
Since I tend to work too much, I'd like to know if I've worked 3 days too much during 1 month, I can take 3 days off the next month to get everything zeroed back to where I don't owe the company anything and vice versa.
I'm trying to calculate the total hours worked for two given periods over a shift , which can span two consecutive days ie. start 15:45 and finish at 00:15 the next day. Hours worked between 6am and 6pm are paid at standard rate, whilst hours worked between 6pm and 6am attract penalty rates. Hours are cacluated in 24hr time
I have attached a copy of the timesheet that we use so you can see exactly what I'm trying to achieve, and included most of the shifts that we have.
I can do the timesheet formula for adding the hours worked as follows:
Start Finish Total 08:45 17:15 8.5
However, it doesn't work when I fill in a whole week work of hours in this format:
Start Finish Total 08:45 17:15 08:30
It works on a daily basis, but when total hours exceeds 24, the formula get's all mixed up - how to I format the total column to account for every 5 minutes worked, which you can't do when converting to decimal??