Calculate Turn Around Times

Sep 12, 2007

I need to calculate turn around time between two sets of data reflecting both a starting date and time and obviously an ending date and time. This should reflect work hours meaning a day that starts at 08:00 and end at 16:30.

That would be a start and would be great if someone can show me how to calculate this.

But obviously people don't work on Sundays and only work from 08:00 to 12:00 on Saturdays... Can't even imagine how one would take this into account.



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Calculating Turn Around Time Between Two Times

Mar 12, 2009

i want to calculate the TAT between two times. the TAT target is <= 2 hours. i used the following formula

a1 has 3/13/2009 (received date)
b1 has 7:08 AM (received time)
c1 has 3/13/2009 (completed date)
d1 has 9:08 AM (completed time)
e1 has TAT formula :- '=IF((D1-B1)*1440<=120,"Met TAT","Not Met TAT")

however this formula does not work in the following conditions.

In these conditions, it is considered that TAT is met.
1. When the difference in time is <=2 hours .... for TAT calculation, on working days and working hours are taken into consideration.

To illustrate.
Day begins : 8:00 AM
Day ends : 4:00 PM

If job is received at 3:30 PM and completed the next working day by 9:30 AM, then it is considered TAT is met.
calculation = 4:00 PM - 3:30 PM = half hour + next day's 9:30 AM - 8:00 AM = 1.5 hours, therefore, total working hours used to complete the job is within the agreed TAT.

If job is received and completed on non working days and during non working hours, it is considered TAT met.

If job is received almost at the end of the day, say, 3.30 PM and job is completed at 8:00 PM same day, then it is considered TAT met, rationale, only half an hour of working hours used to complete the job.

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Apr 8, 2014

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E3 provides the start time of 4:00
H3 provides an end time of 15:30

If an employee works betwen the hours of 0:00 (midnight) to 5:59, this is considered DIFF hours and is therefore the number I am seaking. So for the data noted above, the total DIFF hours worked is 2 hours.

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Jan 2, 2014

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Employee Monday Tuesday Wednesday Thursday Friday Saturday Sunday Total Hours Total Cost
John Smith 10-5 12-6 9-2 5-10:30 3-8:30

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May 19, 2008

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What I am trying to do, the end result, is get a Time Worked (duration) that I have spent on a ticket, and a Total Time, the time a ticket was opened, to the time it was closed.

I guess we can try to do this one step at a time.

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IE:
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Total Time in Days / Hours / Minutes

Right now I have the Date and Time split into separate cells, simply because I couldnt figure out a way to subtract the combined date and time.

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Dec 20, 2006

Trying to get times worked in hours and mins, from a given start time to a given finished time.

I would like H18 to read 14
and H19 to read 13.5 and so on,
H23 and H24 are full 24 hour coverage,
but i get a 0, when using 08:00 - 08:00

as we only deal with a full or half hours, the figures should read whole numbers or half number as in th example above.

Also would like to total all hours worked in H28 to 117 as opposed to the figure given in the attached file.

DAY / DATESTARTENDHOURS
MON22-May200618:008:00 AM14:00
TUE23-May200617:006:30 AM13:30
WED24-May200617:307:30 AM14:00
THU25-May200618:007:30 AM13:30
FRI26-May200618:008:00 AM14:00
SAT27-May20068:008:00 AM0:00
SUN28-May20068:008:00 AM0:00

TOTAL2.875

Couldnt upload the file as it was 75kbs, a

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Sep 2, 2008

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B - 01/08/2008 12:17:08
C - 01/08/2008 17:00:11

This is what I want to do...

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I'd like to get this formula in 1 cell if possible?

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CELL ACELL BCELL CCELL DCELL E - REQUIRED OUTPUTReceived
DateReceived
TimeResolved
DateResolved
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Jun 22, 2012

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End
Hours
Comments

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Mon 9:00p
3.00
Same day

[Code]..

I think I can write a UDF and that may be the easiest. Is there a straightforward way without a UDF?

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Here's an example of how I'd want it to function:

13-06-13 01:22:13 START
13-06-13 01:22:16 START
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I need to know what times are overlapping; I need to see when two people are working active cases at the same time and how much time is overlapping. This is a huge spreadsheet with several rows of data. At this moment I am dong it all manually.

Here is a sample of what is looks like. As you can see the first line is overlapping with the second line by 8 minutes into the next case.

NAME
DOS
Start time
End Time

Person A
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[Code] .....

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I have also tries Ctrl/Shift enter as an array, it didn't work.

I tries to format cells as time and number, it didn't work!

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