Calculate Turn Around Times

Sep 12, 2007

I need to calculate turn around time between two sets of data reflecting both a starting date and time and obviously an ending date and time. This should reflect work hours meaning a day that starts at 08:00 and end at 16:30.

That would be a start and would be great if someone can show me how to calculate this.

But obviously people don't work on Sundays and only work from 08:00 to 12:00 on Saturdays... Can't even imagine how one would take this into account.

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Calculating Turn Around Time Between Two Times

Mar 12, 2009

i want to calculate the TAT between two times. the TAT target is <= 2 hours. i used the following formula

a1 has 3/13/2009 (received date)
b1 has 7:08 AM (received time)
c1 has 3/13/2009 (completed date)
d1 has 9:08 AM (completed time)
e1 has TAT formula :- '=IF((D1-B1)*1440<=120,"Met TAT","Not Met TAT")

however this formula does not work in the following conditions.

In these conditions, it is considered that TAT is met.
1. When the difference in time is <=2 hours .... for TAT calculation, on working days and working hours are taken into consideration.

To illustrate.
Day begins : 8:00 AM
Day ends : 4:00 PM

If job is received at 3:30 PM and completed the next working day by 9:30 AM, then it is considered TAT is met.
calculation = 4:00 PM - 3:30 PM = half hour + next day's 9:30 AM - 8:00 AM = 1.5 hours, therefore, total working hours used to complete the job is within the agreed TAT.

If job is received and completed on non working days and during non working hours, it is considered TAT met.

If job is received almost at the end of the day, say, 3.30 PM and job is completed at 8:00 PM same day, then it is considered TAT met, rationale, only half an hour of working hours used to complete the job.

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H3 provides an end time of 15:30

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Employee Monday Tuesday Wednesday Thursday Friday Saturday Sunday Total Hours Total Cost
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I guess we can try to do this one step at a time.

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IE:
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Total Time in Days / Hours / Minutes

Right now I have the Date and Time split into separate cells, simply because I couldnt figure out a way to subtract the combined date and time.

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Dec 20, 2006

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I would like H18 to read 14
and H19 to read 13.5 and so on,
H23 and H24 are full 24 hour coverage,
but i get a 0, when using 08:00 - 08:00

as we only deal with a full or half hours, the figures should read whole numbers or half number as in th example above.

Also would like to total all hours worked in H28 to 117 as opposed to the figure given in the attached file.

DAY / DATESTARTENDHOURS
MON22-May200618:008:00 AM14:00
TUE23-May200617:006:30 AM13:30
WED24-May200617:307:30 AM14:00
THU25-May200618:007:30 AM13:30
FRI26-May200618:008:00 AM14:00
SAT27-May20068:008:00 AM0:00
SUN28-May20068:008:00 AM0:00

TOTAL2.875

Couldnt upload the file as it was 75kbs, a

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C - 01/08/2008 17:00:11

This is what I want to do...

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DateReceived
TimeResolved
DateResolved
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Comments

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Mon 9:00p
3.00
Same day

[Code]..

I think I can write a UDF and that may be the easiest. Is there a straightforward way without a UDF?

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NAME
DOS
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End Time

Person A
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[Code] .....

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F
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