I am trining to calculate SLA times based on P2, P3 & P4 calls, the only issue is with P2's as the SLA includes the weekend, how to include the weekends into my formula?
AE2 = Priority
U2 = START DATE & TIME
V2 = END DATE & TIME
[Code]....
Within 4 columns, I have a series of:
Start Dates / Start Times / End Dates / End Times
I need to create a formula which will give me the sum total of the difference between the data sets.
For example, the time difference between 8am on the 20th March and 1pm on the 21st March is 29 hours OR 1 day and 5 hours.
I need a formula which will calculate this for me.
I want to find the hours worked in day shift and night shift. Day shift is from 06:30 to 18:30 and night shift is from 18:30 to 06:30. Listed below is an example of my date/times.
Note that the night shift carries over to the next day.
Start/Finish
21/12/09 07:00 to21/12/09 11:09
21/12/09 07:46 to21/12/09 14:41
21/12/09 12:13 to21/12/09 22:08
21/12/09 16:40 to21/12/09 18:05
21/12/09 19:40 to22/12/09 02:34
21/12/09 23:20 to22/12/09 04:39
22/12/09 02:06 to22/12/09 06:15
Instead of calculating a time difference manually I want to have a formula do it for me. What I want to achieve goes as followed:
08/06/2006 04:33
12/06/2006 01:05
Time difference is 92:32 [hh:mm]
another example:
09/06/2006 12:42
12/06/2006 11:35
Time difference is 70:53 [hh:mm]
So instead of getting 92:32 and 70:53 by calculating it myself I would like to have a formula do it for me. Otherwise I'll have to invest a lot of time to get the information I need.
I manage a team in a call centre and deal with lots of reports on excel.
I am dealing with a report on a daily basis that i need to use in order to calculate the total idle time that each of agents have. There are roughly 170 agents.
After I have formatted the cells to hh:mm:ss, the obvious thing to do would be : =(B1-A1)
Is there a way to write a macro (or anything) in order to reapply this to the report on a daily basis? Bearing in mind that this has to be done daily for 170 individual reports. They work a 8am - 5pm shift. So there is an entry every time they make a call.
Agent Name
Extension
Initiateddate
TerminatedDate
MSGR_nmasango
9363
28/02/2013 8:06:47 AM
28/02/2013 8:08:54 AM
[Code] ........
how to calculate average talk time in excel.
View 9 Replies View RelatedIn our sql server table, we have a field of type DATETIME. This field is populated by a vendor product with the elapsed time of an event.
We created a SQL Server view of this column and other columns of info joined together from several tables.
Then we create in Excel 2010 a new spreadsheet with a data connection to the SQL Server, instance, and view that we created.
Excel 2010 displays each of the columns in our view.
The elapsed time column appears as "dd hh:mm:ss". However, when we click on a cell to look at its formatting, Excel lists it as general.
We want to calculate the average time in this column.
We go down below the data, click on a cell, and insert =Average(C2:C17215) and we get an error saying dividing by zero.
We have 17,000+ rows of data, so there is no divide by zero math going on here. Each row in this column has data, so there are no blank cells.
We have spent some time web searching. We then tried various methods of calculating this. Nothing has worked. In most cases, we get the divide by zero. We tried some solutions that mention using an array forumula, but that just changed the error to an invalid value error.
I am trying to take scheduled start time and scheduled duration in h:mm and auto populate the scheduled minutes in the corresponding time blocks.
Example:
Schedule ID
Start Time
Duration
8AM
9AM
10AM
11AM
12PM
1PM
2PM
3PM
4PM
[Code] ....
The first 3 columns are derived from a data table and I am trying to auto populate the minutes scheduled in the time blocks using conditional formatting or some other mechanism.
I'm using Excel 2010
I am using Excel 2013. Anyway, the first issue is that I need to pull a date and a time period from text. So, for example, if I see something like Sunday Prime Time 7/6/14 8:37PM, I would want to pull ONLY the "7/6/14 8:37PM" out of it. Each text box could potentially be different, so it might not always be in the same format as "Sunday Prime Time 7/6/14 8:37PM" it might only show just the date and/or the time without all the extra text i.e. 7/6/14 8:37PM. Some of the cells will have text, others might only have just the time or even just the date and the time. The only thing that I am worrying about in each cell is extracting just the date and time. If this is too much to ask of excel, I would be ok with extracting ONLY the time - 8:37PM and not the date, but I would much rather be able to get both the time and date.
THEN, onto part two of my question. After I would pull the dates and times, I need to compare them with each other. So, when I have the same date with two separate times on that date, I need to write a formula to show if those times on that date are less than 30 minutes apart. So, if I have 6 times on 7/6/14, I need to know if any of them are less than 30 minutes apart.
I would need to have the formula say something like "Problem" if the times on 7/6/14 would be 5:30PM, 5:48PM, 7:00PM, 8:00PM, 8:15PM, and 9:00Pm for example. I would like to see the word "Problem" since 5:30PM and 5:48Pm is only 18 minutes apart, and "Problem" after 8:15PM since that is only 15 minutes past the 8:00PM which is obviously under 30 minutes. The times that are more than 30 minutes apart such as 7:00PM and 9:00PM for example are more than 30 minutes apart from any of the other times that were extracted.
I am looking for a macros VBA where a user insert or update a data the date and time should be insert in column I and save the workbook.
Note: If the column I already have the date and time inserted before then it should give message record already have date and time.
I am using office 2010.
I have a time column (A) that when looked in the cell only shows AM & PM times, but the cell itself (not showing) contains dates too, keeping me from be able to do a sheet wide sort of time or time frame occurrences.
Can I do some thing to sort these cells with their corresponding rows based on time only disregarding dates?
I am trying sort out all rows that in column (A) is time equal to or greater than 4:00 PM OR even maybe sort all rows that column (A) shows a time between 4:00 PM & 7:00 PM. The date in the cell is the problem, I think. Excel 2013
I am having difficulty calculating the number of total overlapping days between several date ranges (6 of them to be precise)
I am using Excel 2003 and my data looks like this:
Sent Out (A) - Received (B)
01/06/2010 13:00 - 30/06/2010 13:00
02/06/2010 13:00 - 16/06/2010 13:00
09/06/2010 13:00 - 10/06/2010 13:00
21/06/2010 13:00 - 25/06/2010 9:44
23/06/2010 13:00 - 25/06/2010 10:56
23/06/2010 13:00 - 29/06/2010 13:00
I really can't wrap my head around the idea of calculating overlap (in network days) between six date ranges and was wondering if any of you would have a solution to this problem.
I am having difficulty calculating the number of total overlapping days between several date ranges for each item in another sheet which has unique items
I am using Excel 2003 and my data looks like this:
Sheet-1 Sheet-2
Item - Sent Out (A) - Received (B) Unique Item Number of days excluding overlap days
1234 01/06/2010 - 30/06/2010 1234 -
4321 02/06/2010 - 16/06/2010 4321 -
1234 09/06/2010 - 10/06/2010
4321 21/06/2010 - 25/06/2010
1234 23/06/2010 - 25/06/2010
4321 23/06/2010 - 29/06/2010
I have used the below formula found from the earlier post but need to add a condition calculating the days for each item.
=SUM(IF(MMULT((NETWORKDAYS(ROW(INDIRECT(MIN(INT(A2:A7))&":"&MAX(INT(B2:B7)))),2)<6)
*(ROW(INDIRECT(MIN( INT(A2:A7))&":"&MAX(INT(B2:B7))))>=TRANSPOSE(INT(A2:A7)))
*(ROW(INDIRECT(MIN(INT(A2:A7))&":"&MAX(INT(B2:B7))))<=TRANSPOSE(B2:B7))+0,ROW(A2:A7)^0),1))
How do i calculate the time between 22:00hrs and 08:00hrs without entering a date? Is this possible or do i need to enter a date?
View 9 Replies View RelatedI am having a little trouble with a spreadsheet I am creating, the formulas and cell formatting I should be using to enable this to work.
Here goes:
in cell E3 I have a time started (e.g 12:45 pm), In F3 i have time finished (e.g 2:30 pm)
So, what i'm wanting is the time taken in G3 and also, i have the amount of units that is entered manually in H3. I would like I3 to show the time taken per unit.
I'm battling to come up with the formula to calculate time and a half and double time. My boss wants me to show the overtime worked AFTER 40 hours has been worked. I have attached a copy of my spreadsheet.
View 4 Replies View RelatedI know the title is a bit vague, but I cant think how else to word it!
I have a sheet (attached) which works out hours worked, and if the amount is under a specified target, it counts how much time is owed. The problem occurs when someone works more hours than the specified target.
I guess I need an IF formula of some kind, to say if the figure is over the target, to put zero in the hours owed column.
I have to analyze our abandoned calls for the year. So far there are close to 2000 abandoned calls and I need analyze them according to the month and the time they were received.
I have two worksheets in my workbook the first worksheet is named DROPPED, this is were all the data is. The second worksheet is called DROPPED CALLS SUMMARY, this is where all the analysis happens.
On the DROPPED CALLS SUMMARY Worksheet I need to have the Sum of Column I IF ColumnA is equal to Jan-13(or whatever month) and Column B is equal to 8:00 AM (or whatever time). I'm using Excel 2003 so I cannot use the SUMIFS Formula and I can't find a formula to work with.
A
B
C
D
[Code]....
I am attempting to pick up a date with time entry on a worksheet and place it into a TextBox on a UserForm. Format on the sheet is mm/dd/yyyy h:mm AM/PM. The UserForm is placing the value as mm/dd/yyyy 12:00 AM. here is the
Private Sub UserForm_Initialize()
If Not Range("dDate").Value = "" Then
TextBox2.Value = Range("dDate").Value
TextBox2.Text = Format(DateValue(TextBox2.Text), "mm/dd/yy h:mm AM/PM")
Else
TextBox2.Value = ""
TextBox2.SetFocus
End If
End Sub
"dDate" is the named range where the date is sitting. The format is also set on the TextBox2 exit event. Can anyone see why only the date portion is being transfered with the default 12:00 AM for no time component of the value?
I'm creating some userforms for a spreadsheet on Excel 2003 and was wondering if it is possible to have the date field and time field as drop down boxes?
I would ideally like the date field to have 3 drop down boxes (date, month and year) and then the time field to have 2 drop down boxes (hours (in 24 hour time) and minutes).
The date and time would then populate one cell each on the spreadsheet.
I just installed Office 2013 Pro. In my Office 2010 Additional Controls toolbox, the control toolbox has a Date and Time Picker(DTPicker1) . I cannot find it in the Additional Controls toolbox in Excel 2013. I certainly hope they did not choose to not make it available in Excel 2013 - this is an extremely important control for my Excel spreadsheets as it allows inputting a date range on a userform with DTPicker1 and DTPicker2 and generating reports using VBA in conjunction with Autofiltering code on a Generate Report button.
View 8 Replies View RelatedPlease find the attached 2010 version excel file <For a given date Time Range average .xlsx>.
I want to calculate the average value (Column C) for the given date (Column A) and given time range (Column B).
Values to be plotted in the color cells yellow and light pink / magenta.
Voting Results.xlsx
I have a set of data points with date and time shown in the picture. I need to take out all the data point that are at the 30 min interval. Meaning I only want to have the data points hourly only. What can I do to remove the :30 minute datas.
I have tried the find option typing In :30 and getting all the points but then have to replace, which I do not want to do. Need to remove them so they do not show up on the trends ( graphs) I made for them.
This is for excel 2007.
Seems I can't get picture up on the ipad, so the data points look like this
1/1/2012 0:00
1/1/2012 0:30
1/1/2012 1:00
1/1/2012 1:30
And so on for an entire year. Just need to remove the ones with the :30
I want a drop down calender to choose date from and found that i can use More Controls> "microsoft Date and Time Picker 6.0 (SP4)" for excel 2007 but it doesn't work with other excel and shows a "x" not recognised in some other machines.
View 1 Replies View RelatedI need to place a date and time in a cell 14/9/2013 6:00 PM
Tried several formats under custom format without success.
Also need addition to following macro to enable it to start on opening of workbook
Code:
Sub Macro1()
Do
PauseTime = 1 ' Set duration.
Start = Timer ' Set start time.
Do While Timer < Start + PauseTime
DoEvents ' Yield to other processes.
[Code]...
I have loaded a .csv file in which the first column contains date/times, e.g. 01/12/2012 00:00. How do I now tell Excel (2010) that this is in fact a date/time format? If I select one or more of the cells, click on the Number dialog box launcher and try to pick a suitable format tghe cells resolutely refuse to budge from being text (i.e. left-justified, still allows me to edit the 'seconds' component to a number > 60). Also which data type should I be using? The only one that appears to have a full date/time format listed is Custom (not Date or Time).
View 4 Replies View RelatedI’m working on a project using Microsoft Excel 2010 and I want to add some features to facilitate saving and retrieving files process.
1.How can I save the daily created workbooks (Assume 15 files a day) in order to contain the current date (and time if possible) linked with certain cell(s) I have at my workbook forming the file name? (XYZ 2-4-2014) and/or (ABC 2-4-2014 23:11) and so on …
2.I’ve been through some other posts and I found VB code which saves the active file into specific path, but it is only useful for single workbook because multiple files are getting overwritten automatically. Is there a code which allows multiple/different files saving & creates daily folders?
I am trying to add a calendar picker to Excel 2010. Everything I read online says that it is possible, you just need to use the ActiveX control "Microsoft Date and Time Picker Control 6.0", and that it should be listed under Developer Tab -> Insert -> More Controls ->... But it's not listed.
I also tried downloading the Microsoft Windows Common Controls-2 6.0, but when I tried to add it to Excel using "Register Custom...", it says "Cannot register this control".
Why this control is missing? and I can't add it?
Firstly, i'd like cell G5 to show the amount of time worked i.e diff between E6 & F6. Secondly I'd like help with the formula for cells AF6 & AG6 which would require AB6-AC6 divided by the frames, every time I try it I get a messed up answer.
View 14 Replies View Related=INDEX({"$5.00","$3.00","You Were Late"},MATCH(L17,{7:00am,7:05am,7:06am},1))
i have this formula in excel...this formula sanrv1f posted to help with another question (values changed) but i thought i would work with what i wanted but i get a (Value) error
so what im trying to do is base on the system time is if the person typed in
if they were early 6:45am to 7am they get Extra $5 on top of the $5 they get for being on time.
6:55am gets $5
7:00am they get $5.00 for being on time
if they type 7:01am to 7:05am they get $3.00
if they type 7:06 to 7:10am would return You Were Late
after 7:10am would return No Pay
so Ex
D4 *answers in E4 *
7am would get $5
7:03am am would get $3
7:07am would get You Were Late
7:11am Would get No Pay
if they were on time 5 times (ie 5days in a row) they would get a bonus of $20 i tried factoring this in could not do it :/